Stirling Council Website Survey

Stirling Council is asking the public to help shape its new website.

Working with Scotland’s leading digital transformation consultancy, Storm ID, a survey has been launched to help developers understand how people want to find information on the Council’s official website, with feedback used to inform the creation of a forthcoming new and improved site.

Councillor Margaret Brisley, convener of the Finance and Economy Committee, said: “The creation of a new website is one of several significant investments we’re making to transform how we interact and communicate with our residents.

Stirling.gov.uk had around 2.5million visits in 2020, underlining its role in how we serve our communities during a situation where face-to-face interaction was basically impossible. We want our site to provide a recognisable, trusted experience which gives citizens the confidence to engage digitally with the Council, repeatedly.

The ‘tree test’ survey asks a range of questions based on some of the website’s most popular functionality, such as paying Council Tax or reporting an issue, to test how easy it is to find information, and to follow the user’s logical navigation through the site.

By tracking the steps people opt take through these everyday scenarios, developers hope to build a more streamlined structure for the new site.

Arrangements for user research groups are also being finalised and will be released in due course.

To take part in the ‘tree test’ survey, visit: bit.ly/StirlingTreeTest

Callander Flooding Survey

Stirling Council Media Release

New Callander flood study seeks community’s local knowledge

Stirling Council has embarked on an area-wide survey of historic flooding that has occurred in Callander.

Periods of heavy rain have caused flooding issues for residents, closing roads and car parks and impacting areas around community buildings.

The Council is seeking to gather information about flooding across these various areas, whether the flooding was caused by high river levels, from surface water coming off the Crags or for other reasons.

The historical flooding information gathered by this study will be integral to the formation of the Callander Flood Protection Scheme and Surface Water Management Plan.

As part of the survey, the Council is seeking information in three particular areas

–        Dates and locations of flooding issues

–        Photo or video footage of the flooding

–        Areas affected by flooding

Convener of the Environment and Housing Committee, Councillor Jim Thomson, said: “I would ask that anyone with knowledge of flooding incidents in the Callander area participate in this survey.

“Flooding is an issue in Callander, as demonstrated by the impact of the heavy rainfall we have seen recently. It is important that we gather as much local information as possible to develop a fuller understanding of flood risk in the Callander area and help us move forward with a plan to alleviate it.”

The Callander flood study is one of a range of flood studies that Stirling Council has commissioned to determine the extent of flood risk within the Stirling region, with a study on Strathblane undertaken last year.

Vice Convener, Councillor Danny Gibson, said: “We are committed to doing all we can to help our communities who suffer from flooding issues and to be able to test potential measures. To address flooding in Callander we require the community’s help. I would urge anyone with local knowledge or photographs of flooding to take part in the new flood study and provide us with these important details.”

Letters have been delivered to Callander residents to help gather historical flooding information and knowledge held by members of the community.

To share any historic information, an interactive form can also be found at https://callanderfloodingsite-stirling.hub.arcgis.com/pages/data-collection. Further information on the project is also available at https://callanderfloodingsite-stirling.hub.arcgis.com/.

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