News from the Scottish Council for Voluntary Organisations

Our ‘Coronavirus Third Sector Information Hub‘ is still being updated daily with information, guidance & links to useful resources covering a variety of topics, as well as details of available funding for charities, community groups, social enterprises and voluntary organisations.

You can also find and offer support on the ‘Coronavirus Community Assistance Directory‘ and let us know the challenges/concerns your organisation has about the impact of coronavirus on services at

A new ‘Scotland Cares’ campaign has been launched to encourage people to volunteer during the coronavirus (COVID-19) pandemic – find out more on the Ready Scotland website.

To make sure information gets to those who need it, we have put in place two main communication channels:

Information from Scottish Water

It remains necessary for Scottish Water to carry out some essential works. You may see our frontline teams and key supply chain partners working to fix burst water mains, carry out urgent sewer repairs or clear blockages, which may require groundworks and machinery. Please be assured that the work taking place is essential to ensure customers continue to receive a consistently high level of service.

Click here for the latest Scottish Water update on Coronavirus (Covid-19)

Help us battle blockages by binning toilet unflushables

While our teams are working around the clock to keep Scotland’s water cycle flowing, we’re asking everyone across our communities to help play their part.

In the final two weeks of March, our local sewer response teams attended and cleared a total of 1343 blocked sewer pipes across the country. 

Potential alternatives to toilet paper like wipes, kitchen roll, blue roll and others are not designed to break up in the sewer system – and risk causing internal flooding to homes, avoidable health risks and environmental pollution. Especially at this time, we are asking customers to help us keep the waste water network flowing by only flushing the 3Ps – pee, poo and toilet paper. Anything else should be put in a bag and disposed of in the bin.

Please help us by sharing and supporting this message in your community:

Click here for further information about our campaign

Click here for a Facebook message which you can share

Click here for a Twitter message which you can share

Useful resources for parents and carers

 We know that in the current situation, many parents and carers are having to entertain and educate children at home, while juggling their own work and other roles.

We have a great range of online materials, games and activities that can help – suitable for children from pre-school years to S3. The resources provide a fun introduction to the water cycle, the way our bodies rely on water, the environment and how to save water.

Click here to visit our Scottish Water education resources

Here to help you

To report disruption to essential services in your community, or any other urgent service-related issues, please contact our Customer Engagement Centre on 0800 077 8778 or  Our customer service colleagues are working from home, but remain available 24 hours a day to ensure that our frontline teams can respond as quickly as possible.